International delivery
Have you placed an order on our website? By accessing your customer account you can track the shipping status of your order. If you do not yet have such an account, you can create one here. In order for the identification and tracking of your order to be done correctly, please use the same email address used to place the order.
We keep you updated.
During the process of receiving, processing and shipping your order, we will keep you updated on the status of your order. After your order has been shipped, you will receive an email with a tracking link. Did you not receive the email or is the tracking link not working? Please check your SPAM folder carefully. If you cannot find the email, please send us an email at office@biotifulbrands.com .
ORDERS DELIVERED OUTSIDE ROMANIA
For orders placed with international delivery, online card payment is available exclusively. The shipping cost will be automatically applied in the amount of 136 RON. Depending on the weight of your package, this value will be recalculated using the integrated international delivery engine.
Orders have a delivery time of 2-4 business days for orders placed with delivery in Romania. For orders with delivery outside Romania, the delivery time is 4-7 business days, depending on the area where the order must be delivered.
International delivery is made through DHL EXPRESS operator through door to door delivery. Specific customs duties and any other taxes specific to the country of delivery are to be paid by the recipient upon receipt of the order.